Terms  & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pro-GreenMX Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Pro-GreenMX Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is Unit 3 West Park, 209 Torrington Avenue, Tile Hill, Coventry, CV4 9AP. Our company registration number is 8189205 and is registered to the listed address. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. 
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


CUSTOMER SUPPORT

Here at Pro-GreenMX Ltd, all of our products are manufactured by us and on-site, meaning we can provide instant customer support. Our customer support is available Monday-Friday 09:00-17:00 GMT, on 02477 679947. Any customers requiring technical/order support outside of the listed hours are encouraged to e-mail any questions to info@pro-greenmx.co.uk and we will respond as soon as possible.

RIDER SUPPORT PROGRAM

Here at Pro-GreenMX Ltd we offer the opportunity to selected riders/teams to become part of the Pro-GreenMX Rider Support Program. Successful applicants will be given 30% discount on all Pro-GreenMX.co.uk purchases. All support riders must provide Pro-GreenMX with a minimum of 20 images per calendar year for Pro-GreenMX branded social media/blog use. Pro-GreenMX supported riders must also post Pro-GreenMX provided stickers on agreed bicycle/motorcycle locations.

PAYMENT

The total cost of each order is the price of the products ordered plus delivery charges based on the selected delivery service. Customers are responsible for confirmation that they are authorised for the selected payment method. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of a payment card refuses authorisation for any reason, Pro-GreenMX Ltd will not be held liable for any shipment delay or non-delivery.

SECURITY AND PRIVACY

Pro-GreenMX Ltd is committed to protecting the security and privacy of all customers, and, as such, customer details, including but not limited to: customer name, address and credit card information will not be shared with any third party under any circumstances. Pro-GreenMX Ltd uses a secure server when accepting order payments in order to ensure customer protection. Should any third party procure unauthorised access to any data, Pro-GreenMX Ltd will not be held liable for any loss or damages. Please note: none of the above will affect the statutory rights of the customer.


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